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AirWatch - Track, monitor and manage your
mobile devices and the people who use them. It's Mobility
Simplified™ Designed specifically for enterprise mobility, AirWatch’s functionality provides today’s IT and help desk functions with the right tools and technology to track, monitor and manage your fleet of mobile devices and the people who use them. Air-Watch supports the widest range of devices from Windows Mobile and HTC to Apple's iPhone, from Nokia's Symbian to RIM's BlackBerry, Google Android and beyond. AirWatch Mobile Asset Tracking and Management Comprehensive device lifecycle tracking by serial number and asset tag Track mobile device status in real-time as well as ability to leverage status history for proactive analysis and diagnose of potential issues Battery characteristics including battery life, temperature and many other statistics Device performance including CPU usage, memory statistics, etc. Executables running on the device WLAN status including signal strength, AP association and 20+ other statistics Current AP association and other visible APs within range Data usage through WLAN interface WLAN network troubleshooting, including the ability to associate dynamically a device’s location based on network association WWAN status information including; SIM card, which AirWatch tracks as a separate, specialized mobile asset Phone number, signal strength, cell tower, carrier, IMEI#, and other WWAN attributes Data usage through WWAN interface SMS, email and phone history with detailed transaction information Device check-out / check-in—tracks which employee used which device as well as the physical status of the device at the start of the shift and then again at the end of the shift Tracking of associated device assets, including service plan, third-party software loaded on device and associated physical equipment (i.e., cradles, etc.) SMS and phone log audit trail and analysis Live, real-time GPS location tracking and mapping Uses a ‘breadcrumb’ trail of the device position on a time and distance basis Analyzes and leverage this data to help ensure your mobile workforce performs optimally. AirWatch Advanced Mobile Device Updates Rapid deployment of new devices and enforcement of pre-defined ‘Golden Image’, including: Device settings OS updates Security settings (i.e., WPA / WEP) Third-party application versioning Comprehensive, flexibile over-the-air (OTA) provisioning: Wizard-based process for creating mobile device update, including device settings, OS updates, registry settings, security settings (i.e., WPA / WEP) and third-party app versioning Flexible provisioning allows you to provision one device, a user-defined group of devices or your entire fleet of mobile devices Force immediate provisioning or via a pre-defined update schedule AirWatch agent ‘wakes-up’ device for provisioning updates based on pre-determined schedule Monitors completion rates, identifies any errors and alerts help desk Identify mobile devices by software version loaded via simple reporting options Remote Mobile User Support Mobile device remote control including: Screen capture and library; also available in video format Macro creation and playback for common configurations across your fleet of mobile devices Remote management functions executed via web-based console Device reset, including soft, hard and factory reset Device messaging, forcing user acknowledgement Real-time file management and real-time registry management Console-initiated device provisioning |
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